Tip: Try searching all of your email accounts for a confirmation email from Microsoft. You may need to choose 'Sign in with another account' to proceed. 'No license found' error / Can't activate Outlook.Īre you using the correct Microsoft Account (MSA)? Sign out and sign in again with the account associated with your Microsoft 365 subscription. Type in Office and then delete the data license file. Open Spotlight by selecting the magnifying glass at the top right of your desktop. You can do this by opening your internet browser and going to If the page loads, your internet connection is working. Restore previous purchase for Office for Mac Can't activate Office after installation.Ĭheck to make sure your internet is working on the Mac you're trying to install on. Unknown error' or 'clock error' when you activate Outlook 2016 for Mac 'You need to activate Office for Mac within X days' after activating.